1%ers · SupportSupport
Questions, feedback, a problem with your program or your subscription? Reach out — we read every message and usually reply within a day.
Common questions
How does 1%ers build my program?
Tell it your goal, body, experience, the equipment you have and your available days. It builds a complete 90-day program — training, calorie & protein targets and recovery — then adapts it each week from your results.
Is it really free?
Yes — your full 90-day program and daily sessions are free. Pro adds weekly adaptive coaching, unlimited Coach chat and progress tracking, and starts with a 7-day free trial.
How do I manage or cancel my subscription?
iPhone: Settings → your name → Subscriptions → 1%ers. Android: Play Store → Profile → Payments & subscriptions → Subscriptions → 1%ers. You can cancel any time; access continues until the period ends.
I'm injured or short on time — what do I do?
Every session has a "minimum dose" — the one or two moves that still count on a hard day. And your Coach can swap any exercise to work around an injury. Something is always better than nothing.
How do I delete my account or data?
In the app: Settings → Delete account. Or email us and we'll remove your data promptly.
Is 1%ers medical advice?
No. 1%ers is a fitness & nutrition coaching tool, not medical advice. If you have a health condition or injury, check with a professional before starting.